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Independent Trusteeship and Governance
Achieving the right balance
"Many, many thanks for sorting out this hugely difficult issue for
me. Prior to your input in managing this, it seemed to be continually going
round in circles..."
The functions of the Pensions Advisory Service and the Pensions Ombudsman have been combined.
They have issued a template signpost wording that trustees should put in their Internal Disputes Resolution Procedures (IDPR) and on their websites.